Transportation Information

At Kovr Online, we are committed to ensuring your orders arrive promptly. Here are our shipping policies and related information:

1. Processing Time
   All orders will be processed within 1-3 business days after confirmation. You will receive a confirmation email with tracking information once processing is complete.
2. Shipping Methods
   US Shipping

We work with several major shipping companies, including:
FedEx
USPS
UPS
Standard shipping within the US typically takes 5-7 business days, depending on your location.

International Shipping

We support international orders. Goods will be shipped via DHL and international postal services.

International shipping costs vary depending on the destination and the weight of the order. Please check the specific shipping costs at checkout.

International shipping typically takes 7-21 business days, depending on the specific country and customs processing time.

3. Customs and Import Taxes

Please note that international orders may be subject to customs and import taxes in the destination country. These fees are borne by the customer. We recommend that you consult your local customs policy before placing your order.

4. Order Tracking
   You can find a tracking link in your confirmation email. Use this link to view the real-time status of your package.
5. Inquiries
   If you encounter any problems during shipping or have questions about shipping policies, please contact our customer service center via email. We will provide you with the assistance and support you need.